Creative Problem Solving with Balbir Chagger

The Chamber’s programme of events resumed after its summer break with a well attended, entertaining and stimulating session with Chamber member Balbir Chagger. [More…]

Customer Service: are we doing it right?

With Thomas Cook’s recent travails as an example of poor PR and customer service, Paul Batey’s talk at our May Networking event was a timely reminder of how not to take our customers fro granted. [More…]